All BlueNote products include standard technical support. We do our best to answer your requests quickly, so you can get your job done. All support is handled in the order received.
Online knowledge base.
Support options and diagnostics built into the software (BlueNote Lights only).
Lifetime minor software updates for the version you are licensed to use.
Phone support is an option to all BlueNote customers with a valid license. This option is in addition to BlueNote standard support and should only be purchased if the problem was not able to be resolved using email support or directed by a BlueNote support representative.
Phone Support (up to 1 hour) with remote support as needed.
Basic Network Troubleshooting.