BlueNote Communicator

We make intra-office communication simple!

BlueNote Lights Support

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  • Make Changes and Customize Lights

    It’s extremely likely that the default settings of BlueNote Communicator aren’t all appropriate for your practice, and that you’ll want to change many of them as soon as you’ve figured out how the software works and what it can do for you.

    None of the features have been disabled during the trial; the only difference between a trial version and a registered version is the 30 day time limitation. Follow the steps in the link below to makes changes to your BlueNote System.

  • BlueNote shows our Trial has expired, we have already purchased BlueNote

    BlueNote has a built-in ability to automatically register new BlueNote clients as they are added to your network. Follow steps 2 & 3 in the link below from a BlueNote client that is already registered.

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  • Are Tablets and Wireless devices supported

    Any Windows Tablet running Windows 7 or 8.1 Pro or higher is supported. Here are a few of the tablets we test with and that are in use by our customers. This is not a complete list or endorsement of any tablets.

    Dell Venue Pro
    HP ENVY Note 5009
    HP Stream 8
    Microsoft Surface Pro 2, 3 and 4
    Microsoft Surface 3
    NuVision TM800W560L Signature Edition Tablet

    These devices will connect to your internal Wifi network.

  • Requirements

    BlueNote Communicator Lights is compatible with all 32/64 bit versions of Microsoft Windows starting with XP and coming into modern times with Windows 10. We also support Windows based tablets running Windows 8.1 pro or higher.

    Currently BlueNote only runs on Microsoft Windows. We do however support the use of BlueNote running inside a virtual machine with macOS as the host operating system. We recommend VMWare Fusion, Parallels and VirtualBox.


  • Version Compatibility and Upgrades

    BlueNote Versions 5 and 6 are compatible and can be used together in the same network, minus the new features of version 6. If you are currently using version 5 you can manually upgrade to version 6 by downloading the latest version from the downloads page. Installing version 6 will automatically remove version 5 and upgrade all settings to version 6.

    If you are using BlueNote Lights version 1 then you can upgrade to version 6 by downloading the latest version from our downloads page. Installing version 6 will remove version 1, however version 1 and version 6 are not compatible. You will need to upgrade all computers running BlueNote to version 6. Your License, settings, and main database will be migrated to the new version.

  • Is a Server required

    No. BlueNote Communicator Lights was designed to be a server-less communication system. Server-less means installations are fast, and that BlueNote does not have a single point of failure.


    However there are times when a server-less design is not as desirable. An example of this would be wireless networks. Most Wi-Fi networks used by medical offices are protected from the main wired network to prevent unauthorized access. In this scenario you would use one of the BlueNote clients on the wired network to assist the BlueNote clients on the Wi-Fi network using a Gateway mode that is included with each BlueNote client.

  • What is the current version

    The current version of BlueNote Communicator Lights is 6.6.118 (update 6 Build 118)

Your question not answered here?

If you are using the latest version of BlueNote Lights you can enter a support ticket directly from BlueNote by clicking Menu then Help and selecting Support. This is the preferred method and will in most cases expedite your support request.

If you are using an older version of BlueNote Lights or would just like to start your ticket online click the button below.

We’re here to help. Which BlueNote do you use?

Our support is handled in the order received. Click here for more support options.

Please click on the BlueNote System you need help with.

BlueNote Lights

BlueNote Classic

Not sure or just have a question? You can always contact us at support (at) bluenotesoftware.com

Intra-Office Communications built for Dental and Medical practices | More secure than radio headsets and Internet chat programs like AIM, Yahoo Messenger and GoogleTalk